Mental Health and Wellbeing meeting: relevant documents

As part of our ongoing work on the mental health response to COVID-19, the bereavement support HERE and practical support HERE infographics are now finalised and ready to share.

  1. Phone line information and link
  • trauma helpline for Filipino health and care staff
    • Free, confidential and run by specialist counsellors and support workers fluent in Tagalog
    • For problems associated with bereavement and any other mental health concerns that have emerged during the crisis
    • The new Filipino support service is available by phone seven days a week between 7am and 11pm on 0300 303 1115 or 24 hours via text by texting Frontline to 85258. 
    • Provided by NHS
  • Bereavement and Trauma Line for Adult Social Care Workers (including Care homes)
    • Available in England, provided by Hospice UK
    • Specialist counsellors and support workers are available to support staff:
      • Who have experienced a bereavement;
      • Whose wellbeing has been affected by witnessing traumatic deaths as part of their work;
      • To discuss any other anxiety or emotional issues you are experiencing as a result of the Coronavirus epidemic.
    • Free, confidential, no referral needed, available seven days a week, between 8am and 8pm: 0300 3034434


  • Health and Wellbeing support for NHS staff
    • free wellbeing support helpline 0300 131 7000, operated by the Samaritans and available from 7.00am – 11.00pm seven days a week, providing confidential listening from trained professionals and specialist advice – including coaching, bereavement care, mental health and financial help. NHS staff can call for support, signposting and confidential listening
    • A 24/7 text alternative to the above helpline – NHS staff can simply text FRONTLINE to 85258


  • NHS bereavement helpline
    • Call the NHS bereavement helpline on 0800 2600 400 for guidance and support if someone you know has died.
    • It’s open every day from 8am to 8pm.
    • The nurses on the helpline can give you advice, guidance and practical support during this difficult time